- Shipping for available units happens within 48 hours after order is placed.
- Shipping duration is 5-9 business days. International shipping times estimate 7-12 business days.
- Business days are Monday-Friday.
- Shipping happens after the processing time, not immediately after placing your order.
- Holidays are not included.
- Please note that orders placed over the weekend will begin the processing time the following business day.
- All orders require a signature for delivery and are covered with package insurance.
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The address on your billing information must match your shipping address. Orders in the Canada are shipped via Canada Post, International orders may ship with DHL
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Once your order is shipped, you will receive tracking details via your email. Please allow up to 48 business hours for tracking to fully update.
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All wig orders require the Buyer Form to be filled out before your order is completed. The form can be found during checkout
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Custom orders and preorders cannot be returned/exchanged but modifications are always possible, some add-ons will be charged.