FAQ

Frequently Asked Questions

What products do you sell?

We offer a premium selection of wigs and hair products for all hair types and styles.

How long does shipping take?

Shipping times vary by location. Please refer to our shipping policy for estimated delivery times by region.

Do you ship internationally?

Yes! We ship to Canada, the United States, the United Kingdom, the European Union, and select African markets.

What is your return policy?

Please visit our Returns page for full details on our return policy.

How do I care for my wig?

We recommend gentle washing with sulfate-free shampoo, air drying. For straight wigs, storing on a wig stand to maintain shape and longevity and for curly wigs, keeping it folded to retain curls.

What if i'm not sure of my cap size?

Our default cap sizing is medium but i recommend using a measuring tape to check head size to ensure the best fit. You can watch a tutorial on how to measure, here.

Do you offer payment plans?

Yes — Shop Pay Installments is available at checkout, allowing you to pay in full or in installments.

How do I care check the status of my Order?

You'll receive tracking information via email once your wig ships. For any other questions, contact us at lewahairs@gmail.com with your Shopify order number.